Please read the following return policy carefully before you place an order.
GENERAL RETURN POLICES
1. We DON’T ACCEPT FULL REFUND unconditionally.
2. We only accept products in their original conditions, and we cannot process any products that are returned without our approval and we don’t refund for you.
3. Before you return, please contact our customer service at first.
4. Please take care of the package and all relevant information of the receipt for the follow-up return as evidence.
5. You will be responsible for all return shipping costs.
RETURN PROCESS
1. If you have any quality problems about the product you purchase, submit a return request to Customer Service the day upon receiving your order. Please include an explanation and photographs stating the reason for your return.
2. Once our Customer Service has approved your request, we will provide you with return adproduct.
3. Once the refund has been processed by us, it usually takes 10-15 working days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
You will be responsible for contacting us before your return. If you return it without contacting with our customer service first, we will not be able to accept your return. For any other questions, please contact with customer service. We will respond as soon as possible generally within 24 hours.